Overview

Food Runners | Bahrain – Manama | Upmarket Parisian Brasserie

We are looking for FOOD RUNNERS to join the team of a very popular, French style brasserie located in Manama, Bahrain.

This brasserie brand is a part of rapidly expanding, upmarket hospitality group with various restaurant brands in Bahrain and Saudi Arabia.

Job Summary:

  • This role entails working closely with the most important part of our business: the Guests – Giving them fantastic customer care and making them feel good by way of projecting an efficient, friendly nature.
  • It is essential that incumbents are courteous, well groomed, reliable, honest, and hardworking and possesses complete product knowledge.
  • Assists the team in providing a brand we can be truly proud of.

Specific Job Responsibilities are, but not limited to, the following:

  • Performs all duties in accordance with the Business Unit’s Standard Operating Policies and Procedures.
  • Delivers food and drinks in a timely manner and in line with the Company’s Standard Operating Policies and Procedures.
  • Delivers outstanding customer service to guests.
  • Collects all dirty dishes from the restaurant floor.
  • Ensures all dirty dishes are properly cleaned and stacked in line with the Company’s Health and Safety Policies and Procedures.
  • Ensues all waste from the restaurant is collected and disposed of in the correct manner – in line with the Company’s Standard Operating Policies and Procedures.
  • Ensures that the Company’s sanitary facilities are checked and cleaned on a regular basis in line with the Company’s Standard Operating Policies and Procedures.  Any problems to be communicated to the Supervisor/ARM on duty to ensure all issues are rectified immediately.
  • Stores and uses all cleaning chemicals/materials in accordance with the manufacturer’s recommended safety standards, egg dilation ratios etc.
  • Bar area, tables and chairs should be clean and laid out as per the Standard Operating Policies and Procedures at the start of shifts.
  • Assists the Supervisor, RM and ARM in maintaining the standards of cleanliness or problems in the surroundings, (e.g. floor cleanliness, messy tables/service stations.  Reports any problems to the Supervisor/Managers.  Ensures any issues are resolved.
  • Adheres to Duty Rota, reporting to work on time and properly attired – well groomed, according to the Standard Operating Procedures.
  • Continuously assists the operations by helping the Service/Waiting staff as required.
  • Compiles and reports any guest complaints and, with the help of the Captain/Supervisor, ensure all issues are resolved to the guests’ satisfaction.
  • Listens to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.
  • Provides a great experience for our guests by providing exemplary guest service.
  • Possesses excellent product knowledge in order to answer our guests’ enquiries and to resolve any issues.
  • Maintains a high standard of personal grooming and demeanor (body language, facial expressions).
  • Full awareness of the Company’s Fire Safety Procedures and Health and Safety regulations.
  • Ability to switch roles quickly, by serving guests respectfully, swiftly and effectively and moving to complete other tasks.
  • Any other tasks as assigned by the SBU’s Manager.

 Experience and Skills required:

  • Good general education
  • Minimum 1 year experience in a Hotel, Casual or Fine Dining Restaurant
  • Food and service knowledge – service sequence
  • Good communication in English
  • Self-motivated and detail orientated
  • Organized personality and able to work unsupervised
  • Good time management skills

Start: ASAP, subject to visa process

Salary package:

  • Basic salary is negotiable, based on experience and skills
  • Additional benefits will be discussed during the interviews

To apply for Food Runners | Bahrain – Manama | Parisian Brasserie, please send your CV in WORD document with full length photo and contactable references.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

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