About Me
Tourism Operations and CRM Specialist with hands-on experience supporting safari operators, travel agencies, and hospitality businesses across East Africa. Skilled in itinerary structuring, pricing alignment, customer relationship management (CRM), OTA coordination, and cross-border travel logistics.
Experienced in building structured workflows, managing client pipelines, and supporting scalable tourism and hospitality operations. Proven ability to coordinate teams, improve service delivery, and align operational execution with business growth objectives.
Strong background in:
• Safari and travel operations
• CRM and sales pipeline management
• OTA platforms and booking workflows
• Customer service and partner coordination
• Administrative and retail operations
• Revenue and pricing support
Open to roles in tourism operations, hospitality administration, CRM coordination, and remote operational support.
