Austin Nkuna

1. *Hospitality Professional

💼 Professional Summary

Dynamic hospitality pro with 3+ years delivering unforgettable guest experiences across cafes, restaurants, and events. Skilled in latte art, front-of-house coordination, inventory management, and team leadership — always putting smiles on faces and tables turning fast. Certified in food safety & latte art. Obsessed with clean lines, warm service, and making every guest feel like VIPs.

🧑‍🍳 Key Skills

– Latte Art & Specialty Coffee Crafting

– Front-of-House Operations & Table Management

– POS Systems (Micros, Toast, Revel)

– Inventory Control & Waste Reduction

– Staff Training & Scheduling

– Food Safety Certified (HACCP / Level 2)

– Multitasking under pressure — no stress, just vibes

🏆 Achievements

✔️ Boosted table turnover by 20% at Bootlegger Coffee via efficient service flow

✔️ Trained 15+ new baristas in milk texturing & latte art — 100% pass rate

✔️ Consistently rated 4.9+ stars on Google Reviews for “friendly service” & “perfect coffee”

✔️ Managed weekend rushes solo — zero complaints, max efficienc

I don’t just serve coffee — I create moments. Whether it’s a flawless latte, a warm greeting, or keeping the kitchen humming during lunch rush — I bring energy, precision, and heart.

> “Coffee addict | People person | Always smiling behind the counter”

“Turning caffeine into customer loyalty, one pour-over at a time.