bwambale edison

·        cleans and maintains areas  such as rooms and bathrooms by sweeping, scrubs, mops, polishes floor, vacuums carpets, rugs, dusts and polishes furniture and fittings, cleans metals fixtures and fittings wipes down glass surfaces, according to the hotel standards and procedures

·        Make bed, wash sink, bathtub, toilet, tiles, mirrors and floors and Polish brass and metal and restocking beverages and food items in the mini bar and attends to guest needs and requests courteously and efficiently.

·        Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, and vacuuming, cleaning and sanitizing bathrooms, removing trash, cleaning refrigerator, microwave, coffee maker and dishware.

·        Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction and minimize waste of supplies and amenities within all areas of the laundry and housekeeping.

·        Stocks supply of cart correctly in the morning and afternoon, with all necessary linens, guest supplies, and cleaning equipment, sorts out any damaged linen or linen needing rewashing and returns them to laundry department.

·        Clean and keep the guest corridors, service pantries and service areas neat and tidy all times and vacuuming carpets, dusting and polishing furniture and cleans guest rooms  daily according to operational policies and standards

·        Remove room service trays and trolley from guest room and corridor and inform valet service to collect guests clothes for laundry, dry cleaning and pressing

·        Cleans public areas including floors, elevators, lobbies, hallways, vending areas, service areas, stairwells, restaurants, bars and conference &banqueting rooms, offices, public and employee bathrooms, exterior areas and health club according to description and collects and disposes rubbish in assigned areas

·        Cleaning the bathroom, elevators, glass, planters, hallways, lobby, mirror, toilet showers and bathroom and maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner

·        Cleaning the kitchen including wiping down appliances, counters and doors and emptying trash containers and ashtrays.

·        Reports and follow up on any maintenance issues such as broken appliance immediately and contributes to team efforts, exhibits professionalism with customers, fellow associates and other.

·        Reports of lost and found items following the procedures and techniques for example valued items such Gold watches, laptops, phones to be reported immediately to floor in charge and large amounts of money to call security.

·        Re stores trolleys and Pantries for the next day and takes accurate room status reports at the end of the shift.