About Me
Dear Hiring Manager,
I am writing to express my interest for an opening position. With several years of experience in customer service, I bring a strong background in effective communication, problem-solving, and digital customer engagement.
Most recently, I worked with Qatar Airways as a customer service agent, where I supported global clients, maintained service excellence, and adapted to a fast-paced, multicultural environment.
I previously worked with Sportpesa as both a customer service agent and social media agent, where I handled customer queries via phone and online platforms, ensuring timely and accurate support. I also gained valuable experience with the Pambazuka national lottery, further honing my skills in handling high-volume inquiries and resolving customer concerns professionally.
I am confident that my experience and dedication to providing top-tier customer support make me a strong fit for your team. I look forward to the opportunity to contribute to your continued success. Kindly find my resume attached for your review
Thank you for considering my application.
Kind Regards
Jenipher Juma.
