About Me
Results-driven and highly adaptable sales and customer service professional with extensive experience in call centre,
retail, and research environments. Proven ability to lead teams, deliver exceptional customer experiences, and
consistently exceed performance targets. Demonstrated success in achieving 120% sales targets, maintaining 100%
QA and compliance scores, and handling 220+ calls daily while improving team performance by 60%. Strong
communicator with a collaborative mindset and a passion for service excellence, client retention, and continuous
improvement.
