SHAILENDRA SINGH BISHT

Dynamic and results-driven Hotel General Manager with 22 years of progressive leadership experience across domestic and international markets, including luxury hotels, resorts, boutique properties, and high-end hospitality environments. Proven track record of delivering operational excellence, maximizing profitability, improving guest satisfaction scores, and leading multicultural teams to achieve brand and service standards at an exceptional level.

With strong expertise in pre-opening, brand positioning, revenue strategy, F&B operations, front-of-house management, rooms division, guest services, and talent development, I have successfully managed and transformed hotel operations to exceed performance benchmarks and owner expectations. Skilled in implementing SOPs, optimizing cost efficiencies, driving ADR & occupancy growth, and elevating guest experience through personalized and service-driven hospitality culture.

Known for strategic thinking, hands-on leadership, financial acumen, and the ability to build strong relationships with owners, stakeholders, partners, and VIP clientele. Passionate about innovation, guest engagement, sustainability practices, and developing future hospitality leaders.