Guest Relations Supervisor | Qatar | Luxury Hotel

Posted 39 minutes ago
Qatar | QAR 3500 + Package
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Job Description

Guest Relations Supervisor | Qatar | Luxury Hotel

A prestigious luxury hotel in Qatar is seeking a warm, professional, and service-oriented GUEST RELATIONS SUPERVISOR to oversee guest satisfaction and ensure exceptional service standards. This is a fantastic opportunity to join an internationally renowned hotel brand known for excellence and five-star experiences.

Key Responsibilities
  • Supervise daily operations of the Guest Relations team, ensuring a seamless guest journey
  • Welcome VIP and repeat guests, ensuring personalized attention and service
  • Handle guest requests, preferences, and concerns promptly and professionally
  • Train, guide, and support Guest Relations Officers and Front Office staff
  • Coordinate with all hotel departments to ensure smooth communication and guest satisfaction
  • Monitor guest feedback across platforms and assist in implementing service improvements
  • Prepare reports on guest feedback, complaints, and special requests
  • Uphold brand standards and ensure all team members deliver consistent, luxury-level hospitality
Requirements
  • Previous experience as a Guest Relations Supervisor or similar role in a luxury hotel (essential)
  • Excellent communication and interpersonal skills
  • Strong leadership and team coordination abilities
  • High attention to detail with a passion for guest service
  • Fluent in English; Arabic or other language skills are a plus
  • Well-groomed, professional appearance and demeanor
  • Flexible to work shifts, weekends, and holidays
Salary package
  • Basic salary QAR 3500
  • Food
  • Accommodation
  • Transport
  • Medical
  • Visa and flights

To apply for Guest Relations Supervisor | Qatar | Luxury Hotel, please send your CV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV.

We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.

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