Job Description
Branch Manager | Qatar | Specialty Coffee
We are looking for a confident, hands-on BRANCH MANAGER of a coffee franchise, who understands the fast-paced world of specialty coffee.
This is an excellent opportunity for a Branch Manager who enjoys being visible on the floor, leading from the front, developing a strong team and ensuring that every guest receives consistently excellent service.
The successful candidate will take full responsibility for the day-to-day management of the branch, ensuring high operational standards across customer service, coffee quality, team performance, cleanliness, stock control and overall guest experience.
Key Responsibilities as a Branch Manager
- Managing the daily operations of the coffee shop and ensuring smooth service throughout the day
- Leading, motivating and developing the branch team
- Maintaining excellent standards of customer service and guest engagement
- Ensuring consistent specialty coffee quality and presentation
- Monitoring service standards and addressing operational issues quickly and professionally
- Managing staff schedules and ensuring appropriate staffing levels according to operational requirements
- Training and coaching team members to maintain high standards
- Ensuring company procedures and operational standards are followed consistently
- Monitoring stock levels and supporting effective inventory management
- Managing ordering, receiving and stock rotation procedures
- Assisting with waste control and ensuring products are handled efficiently
- Maintaining excellent standards of cleanliness, hygiene and organisation throughout the branch
- Ensuring food safety, health and hygiene requirements are followed
- Handling customer feedback and complaints professionally
- Supporting sales performance and identifying opportunities to improve branch results
- Monitoring team productivity and performance
- Creating a positive, professional and efficient working environment
- Working closely with senior management and providing operational feedback when required
- Ensuring opening and closing procedures are completed correctly
- Maintaining the overall appearance and presentation of the coffee shop
- Leading by example and remaining actively involved in daily operations
Branch Manager – Candidate Requirements
- Previous experience as a Branch Manager, Café Manager, Coffee Shop Manager, Assistant Branch Manager or in a similar management position
- Strong experience working within a specialty coffee environment
- Previous professional experience within the GCC region
- Good knowledge of specialty coffee operations and service standards
- Strong leadership and team management skills
- A hands-on management style
- Excellent customer service and communication skills
- The ability to coach, motivate and develop employees
- Good understanding of stock control, waste management and inventory procedures
- Strong organisational and problem-solving skills
- Ability to work effectively in a busy, high-volume environment
- Professional presentation and a customer-focused attitude
- Ability to maintain consistent operational standards
- Flexibility to work according to the operational requirements of the business
- Good command of English
Salary and Package
- Salary: Starting from QAR 7,000 per month, all inclusive
- Flight and visa
- Medical insurance
- Any additional benefits will be discussed during the screening
How to Apply
To apply for Branch Manager | Qatar | Specialty Coffee, please submit your updated CV for consideration.
Your CV should clearly show your previous café, restaurant or hospitality management experience, including the positions you have held and your main responsibilities.
Only candidates whose experience matches the requirements of the position will be considered for the next stage of the recruitment process.
