Job Description
Ecommerce Assistant | JHB | Apparel brand
Leading South African footwear and apparel retailer has an exciting ECOMMERCE ASSISTANT position available in Houghton Estate, Joburg.
Ecommerce Assistant Responsibilities to include but not limited to:
- Day-to-day management of the online store using Shopify, ensuring the website is kept up to date with seasonally relevant products, updated imagery, new products, regularly updated category pages.
- Be responsible for the uploading of new products, ensuring deadlines are met by completing uploads on a weekly basis and making sure product specs are provided on time, inventory quantities are accurate, products are tagged and categorised accordingly.
- Ensure products are displayed correctly on the website focusing on accuracy from the initial upload, aligns with international online stores (descriptions, UI, images etc.), aligned with in-store VM.
- Enter markdown and promotional pricing.
- Asset management, ensuring samples and images are collated ahead of launches.
- Ensure products are put live as soon as the stock arrives, raising any stock or SKU issues with the relevant teams, E-Commerce manager, Buying, Merchandising and/or the warehouse team.
- Support E-Commerce manager with regular analysis and reporting to manage and optimise e-commerce sales, inventory reporting & management, website performance, UI & UX, website traffic, conversion rates etc.
- Be responsible for upselling and cross selling opportunities on product pages to maximise sales, ensuring they are continuously updated with in stock, relevant styles.
- Manage keyword queries and manage rules to improve conversion and engagement in on-site search, SEO, website, and page ranking.
- Support the Ecommerce Manager with ad hoc on-site projects, web developments and reporting.
- Deliver best in class customer experience working closely with the customer service team to provide the customer with relevant information, advice, and conversion opportunity via the online chat channel and/or contact form submissions.
- Assisting the Marketing department and E-Commerce Manager in developing promotional campaigns as required.
- Competitor and industry research as required (e-commerce & website design related).
Ecommerce Assistant Qualifications/Skills required:
Qualifications
• Diploma or Degree in Ecommerce, Digital Marketing, Business, Retail Management, Marketing, Information Systems, or a related field (preferred).
Experience
• 2 years’ experience in an ecommerce or online retail environment.
• Experience managing ecommerce platforms, preferably Shopify.
• Experience working with online merchandising, product uploads, and website administration.
• Retail experience will be advantageous.
Knowledge & Technical Skills for the Ecommerce Assistant
• Shopify (Front-end and Back-end) – Essential (Non-Negotiable)
• Google Analytics – Advantageous
• Basic SEO knowledge
• Adobe Creative Suite and/or Canva
• Microsoft Excel and Microsoft Office Suite
• Understanding of digital merchandising principles
• Basic understanding of UI/UX best practices
• Inventory and product management systems
Competencies
• Strong attention to detail.
• Excellent organisational and time management skills.
• Ability to manage multiple deadlines simultaneously.
• Analytical and problem-solving skills.
• Strong written and verbal communication.
Customer-focused mindset
• Commercial awareness.
• Ability to work independently and collaboratively.
• Adaptability in a fast-paced retail environment.
• High level of accuracy and accountability.
Ecommerce Assistant salary: Competitive Remuneration: market-related salary package.
We are looking for individuals who can balance the art of retail with the science of financial management. If you have the wow factor, thrive in dynamic environments, and are ready to make your mark, we want to hear from you.
To apply for the Ecommerce Assistant | Joburg | Apparel retailer, please submit your CV with up to date employment history and a full length photo. Only shortlisted candidates will be contacted within 10 working days.
About Recruit for Africa
Recruit for Africa is a South Africa–based recruitment agency specialising in hospitality, retail, chefs, and lodge placements across Africa and international markets. Our expert recruiters guide candidates from application through onboarding, ensuring a smooth and professional hiring experience. Visit our website for more hospitality career opportunities.
Disclaimer
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