Job Description
General Manager | Cape Town | Flagship Restaurant
We are seeking a visionary GENERAL MANAGER to lead pre-opening and ongoing operations of a flagship restaurant opening in Cape Town.
Role Overview
Our client is bringing a fresh, sophisticated energy to the Atlantic Seaboard. Nestled in the vibrant heart of Mouille Point, this brand-new boutique hotel development is preparing to open its doors. At the center of this premium property is the signature restaurant, designed to become a destination of choice for both local culinary enthusiasts and international travelers.
As the General Manager, you will hold the keys to the entire food and beverage footprint of the property. This dual-focus role requires a rare blend of sharp restaurant operational acumen and exceptional event execution. You will establish the service culture, drive profitability, and ensure that every guest experience—from a casual breakfast to a high-end contracted event—is flawless.
Key Responsibilities of General Manager
- Pre-Opening & Launch: Partner with executive leadership and the culinary team to establish workflows, source suppliers, implement POS/inventory systems, and drive the countdown to opening.
- Team Leadership: Recruit, train, inspire, and retain a world-class front-of-house service team. Foster a culture of excellence, hospitality, and continuous development.
- Restaurant Operations: Oversee day-to-day service, ensuring impeccable standards of hospitality, floor management, and guest satisfaction.
- Event & Banquet Management: Seamlessly coordinate and execute all hotel-contracted events, conferences, and private functions, managing logistics, setup, and premium service delivery.
- Financial Stewardship: Manage labor costs, beverage margins, and operational budgets. Analyze P&L performance and drive strategies to maximize revenue and profitability.
- Brand & Quality Control: Uphold strict adherence to health, safety, and liquor regulations while ensuring the aesthetic and experiential integrity of the brand.
Candidate Profile
- Proven Leadership: Minimum of 4–5 years in senior management (General Manager or strong Assistant GM) within a high-volume, premium restaurant or luxury boutique hotel F&B environment.
- Pre-Opening Track Record: Direct experience with restaurant or hotel openings is highly advantageous.
- Event Acumen: Strong operational knowledge of banqueting, conferencing, and private event execution.
- Financial Savvy: Excellent business acumen with deep understanding of cost controls, stock management, and hospitality KPIs.
- Communication Skills: Exceptional interpersonal skills; ability to communicate effortlessly with corporate clients, hotel guests, and internal culinary teams.
- Flexibility: Willingness to work hospitality hours, including weekends, evenings, and public holidays.
Offer
- Competitive Remuneration: Highly competitive package tailored to experience.
- Career Growth: Opportunity to lead a flagship property and grow within a dynamic hospitality group.
- Prestige & Impact: Be at the forefront of Cape Town’s premium dining scene, shaping guest experiences and brand reputation.
Application Process
To apply for General Manager | Cape Town | Flagship Restaurant, please send your CV with up-to-date employment history and an inserted full-length photo.
We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment within 10 working days of submission.